Waiter calling lets your guests call staff from their table with a single button in the QR menu. The call arrives in your dashboard within seconds together with the table number — no more raised hands, searching for eye contact or calling out.
Why is it needed?
In a busy dining room, a guest trying to catch a waiter's eye both spoils the guest experience and creates an invisible burden for staff. With a call system, the tables waiting for service are listed on screen and the team gives priority to the right table.
How does it work?
- The guest taps the "Call waiter" button in the menu.
- The call arrives in your dashboard and mobile app with the table number.
- Staff see the call and go to the table; the call is then closed in the list.
Thanks to table-specific QR codes, the system automatically knows which table the call came from; the guest does not need to enter a table number.
Frequently asked questions
Do I need extra devices or bell hardware?
No. There is no hardware investment; guests use their own phones and you use your existing dashboard screen.
How will I notice a call?
It appears instantly in the dashboard and mobile app and is followed from the same place as the orders screen.
Which plan includes it?
It is included in all plans.
